Privacy Policy

AKAIYA CUSTOM respects the privacy of our customers and website visitors.

This Privacy Policy explains the types of information we may collect and how that information may be used when you visit our website or place an order.

1. Information We May Collect

Depending on how you interact with our website, we may collect information including:

• Name
• Email address
• Telephone number
• Billing address
• Shipping address
• Order information
• Customization information
• Customer service communications
• Device and browser information
• IP address and website usage information

Payment information may be processed securely by third-party payment providers. We do not necessarily receive or store complete payment card information.

2. How We Use Information

We may use personal information to:

• Process and fulfill orders
• Produce customized products
• Process payments
• Arrange shipment and delivery
• Send order and shipping updates
• Provide customer service
• Prevent fraudulent transactions
• Maintain and improve our website
• Comply with legal and regulatory obligations

3. Payment Processing

Payments may be processed through independent third-party payment service providers, including PayPal where available.

Payment providers process payment information according to their own privacy policies and security practices.

4. Sharing of Information

We may share necessary information with service providers that help us operate our business, including:

• Payment processors
• Shipping and logistics providers
• Production and fulfillment partners
• Website hosting and technical service providers
• Fraud prevention and security providers

We do not sell customers' personal information simply for monetary consideration.

We may also disclose information when reasonably necessary to comply with applicable laws, legal processes, or valid governmental requests.

5. Cookies

Our website may use cookies and similar technologies to maintain website functionality, remember preferences, understand website usage, and improve the shopping experience.

Depending on your location and applicable law, you may have options to manage certain cookies through your browser or website cookie settings.

6. Data Security

We take reasonable administrative and technical measures designed to protect personal information against unauthorized access, disclosure, alteration, or loss.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for order fulfillment, customer support, accounting, fraud prevention, dispute resolution, and applicable legal obligations.

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain personal data.

To submit a privacy-related request, contact:

support@akaiyacustom.com

We may need to verify your identity before processing certain requests.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children where parental or guardian consent is legally required.

If you believe personal information from a child has been submitted improperly, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technology, or applicable legal requirements.

The updated version will be published on this website.

11. Contact Us

For questions regarding this Privacy Policy or the handling of your personal information, please contact:

AKAIYA CUSTOM
Website: www.akaiyacustom.com
Email: support@akaiyacustom.com